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HERE TO HELP
Your order.The next step.
Find your tracking link or get help with an existing NorthLights order.
YOUR TRACKING STARTS IN YOUR INBOX
How to check your order.
Use your own shipping confirmation for tracking. This page is a guide, not a live tracking lookup.
Find your confirmation
Check the email address you used at checkout. Look in your spam folder if a message is missing.
Open the tracking link
When tracking has been provided, follow the link in your shipping confirmation for the shipment's updates.
Need a hand?
Contact us with your order number, order email and any tracking number you received.
Can't find an update?
Send the details you have. Do not include passwords or full card details.