Refund policy

Returns & Refunds

We want you to be happy with your purchase. If you are not satisfied, we offer returns under the following conditions:

Returns

• You may request a return within 30 days of receiving your item.  
• Items must be unused, in original packaging, and in the same condition as received.  
• To initiate a return, please contact our support team with your order number.

Non-returnable items

• Used items  
• Items without original packaging  
• Final sale items

Refunds

• Once your return is received and inspected, we will notify you of the approval status.  
• If approved, a refund will be issued to your original payment method.  
• Refund processing typically takes 3–7 business days after approval and may vary depending on your payment provider.

Damaged or incorrect items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and include clear photos of the issue.  
Our support team will review the case and assist you with a replacement or refund where applicable.